Effective Date: 31/07/2023
- Information We Collect
1.1. Personal Information: We may collect personal information from you when you interact with our website, create an account, subscribe to our newsletter, or make a booking. This information may include your name, email address, postal address, phone number, and other contact details.
1.2. Payment Information: When you make a booking or purchase a service through our website, we may collect payment information, such as credit card details or other payment methods. Please note that we do not store sensitive payment information on our servers; all payment transactions are securely processed through reputable third-party payment processors.
1.3. Usage Information: We automatically collect certain information about your interactions with our website, including your IP address, browser type, operating system, pages visited, and referring URL. This data is collected through cookies and similar technologies to improve our website’s functionality and user experience.
- Use of Information
2.1. Providing Services: We use the information we collect to provide the services you request, including processing bookings, sending booking confirmations, and providing customer support.
2.2. Communication: We may use your contact information to send you important updates, newsletters, promotional materials, and marketing communications related to our services. You have the option to opt-out of marketing communications at any time by using the unsubscribe link provided in our emails or by contacting us directly.
2.3. Analytics: We analyze usage data to improve our website’s performance, enhance user experience, and optimize our services.
2.4. Legal Compliance: We may use and disclose your information as required by law, regulations, or legal processes.
- Data Sharing and Disclosure
3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, processing payments, analyzing data, and conducting marketing activities. These service providers are contractually obligated to keep your information confidential and are not allowed to use it for any purpose other than providing services to Aida Travels.
3.2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the acquiring entity or merged entity and subject to their privacy policies.
3.3. Legal Requirements: We may disclose your information if required by law, legal processes, or to protect our rights, privacy, safety, or property, as well as that of our users or the public.
- Your Choices
4.1. Access and Update: You have the right to access, update, or correct your personal information in your account settings.
4.2. Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
- Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.
- Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with their information without your consent, please contact us to have it removed.
- Contact Us
Thank you for entrusting Aida Travels with your personal information. We are committed to safeguarding your privacy and ensuring a secure and enjoyable experience when using our services.